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Your account is now with us

Find out what this means for you below.

  • An account of yours has been sold to us

    Your previous financial institution has sold your account to us. This means we will be managing your account going forward.

  • Who we are

    We specialise in acquiring accounts from major lenders, and then work directly with customers to develop realistic and sustainable plans that support long term financial stability.

  • We will contact you shortly from 1300 720 823

    One of our team members will be in touch to talk through your situation and work with you on a plan to manage your account. Our office hours are Monday to Friday, 9am–9pm and Saturday, 9am–4pm (AEST).

Who we are

We are Pioneer Credit, an Australian business dedicated to helping our customers move toward financial wellbeing with confidence. We have helped more than 367k Australians, with over 219k customers taking steps toward financial freedom. 

Our customer-first focus means every customer is treated with empathy, and we take the time to listen, understand their situation, and connect them with additional trusted resources to improve their financial wellbeing.

Our friendly team members work closely with individuals to create clear and achievable pathways out of debt, ensuring they feel supported and informed throughout the process.

Contact us

Want to talk to someone about your account? Speak with our friendly team via a phone call, email, web chat or text message.

See all contact options